SHOP WITH CONFIDENCE | SECURE SHOPPING | SHOPIFY & PAYPAL PAYMENTS

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ACCOUNTS

No account is necessary to buy from our store; customers can either check out with a customer account or as a guest. The advantage of having an account is that we can offer you a better experience, check orders and receive relevant offers if you chose to sign up for them.

Welcome! You can create a new account here.

Please visit the the CUSTOMER LOGIN Page.  Please fill in your details and we will send you an email to reset your password.

ORDERS

We notify you every step of the way via email on the status of your order until it is delivered to your front door.

STEP ONE – ORDER PLACED

An order confirmation is sent out automatically to the customer after you place an order.

STEP TWO – OUT FOR DELIVERY

An email is sent automatically to you after the status of their fulfilment changes to out for delivery.

STEP THREE – GOODS DELIVERED

An email is sent automatically to you after the status of their fulfilment changes to delivered.

Please contact us soon as you can to modify an order using the contact form, alternatively call the team on 01524 425555.

We accept all major credit and debit cards with PayPal and Shopify secure payments.

Yes, all our prices include VAT.

delivery

Our free standard shipping usually is around 3-4 days after the order has been processed. We will keep you up to date and notify you via email when your goods are out for delivery.

Yes, of course! You can add a note or delivery instructions when placing an order.

Before you take receipt of your goods, please examine the products for defects, chips, cracks, rips or problems. If there are any issues with your order, please report it to the driver. If there are any issues with your order, then you can refuse delivery. If necessary, please take photos of the damaged items. We will require notice within 24 hours of your receipt if there any issues. Please contact us via email or call 01524 425555.

Please check your goods carefully upon delivery. If you have missing items or any other issues, please contact us.

RETURNS & REFUNDS

If you change your mind or need to return a faulty or damaged item, we are here to help. Please visit our Returns & Refunds Section to make arrangements within 14 days of receiving your goods.

Aftercare & Warranty

Yes, all products have a manufactures guarantee. For details of the applicable terms and conditions, please refer to the documentation you received with your product. Should you need assistance or have any questions please get in touch.

STORE PRIVACY

We value our customers and respect their privacy. We have stripped back all use of social media until we are happy that all of our services are following our own rules. We take privacy seriously and are here to safeguard yours.

STORE SECURITY

Bathroom Deals UK has chosen Shopify as our hosting and payment processing partner because it protects our customers and their data.

What is PCI DSS Compliance?

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle credit card and debit card information.

Shopify is certified Level 1 PCI DSS compliant, meeting all of the following six categories: maintain a secure network, maintain a vulnerability management program, regularly monitor and test networks, protect cardholder data, implement strong access control measures and maintain an information security policy.

Further reading on Shopify secure store security and compliance.

SALES, PROMOTIONS AND EXCLUSIVE DEALS

If you would like to receive information on discount codes, sales or promotions, please sign up for our offers here.

Step 1: Please add products to your shopping cart, then agree to our terms & conditions by checking the box.

Step 2: Click the green checkout button.

Step 3: Enter your discount code and click apply.

Step 4: Proceed to complete your order details and submit payment.

Unfortunately, unless you have a Trade Account, promotion codes can only be used once per transaction and cannot be used in conjunction with any other promotion or offer. Promotion codes are non-transferable and are not valid for the purchase of gift cards or gift vouchers. There is no cash alternative and we reserve the right to withdraw them and refuse or restrict any order at any time.

Please see out full Terms for further information.

Competitors

It is a simple answer, we have forged excellent relationships with our manufacturers, which also means that we are now in the privileged position of passing those deals on to you! 

Yes, we are! Our purchasing power and reputation enable us to confidently say that we are the preferred suppliers of Moods Bathrooms to Love products in the UK.

TRADE ACCOUNTS

Yes we do! - If you are a UK business looking for a better deal, why not sign up for our exclusive Free Bathroom Deals UK Trade Account Subscription.

STORE DETAILS

Although we operate as an online store, we do have a physical business address and real people answering queries, taking orders and chatting with customers over the phone! Rest assured we are real, not robots and are here to help you. We have built our reputation on honesty, integrity and outstanding customer service. We have been around for many years and are looking to be around for many more. So relax, shop with confidence and trust us to give you excellent service and the best deals we can.

Yes, we are! The shop is open 24/7, but the Bathroom Deals Team is available during office the following office hours:

Monday 9:00 to 5:00

Tuesday 9:00 to 5:00

Wednesday 9:00 to 5:00

Thursday 9:00 to 5:00

Friday 9:00 to 5:00

Saturday 10:00 to 4:00

Sunday- Unmanned - back first thing Mon morning to answer queries and process your Bathroom Deals!

We are located in the little coastal town of Morecambe in Lancashire at The Think Buildings, Unit 2A, Bridge Road, Morecambe, LA4. We love to chat on 01524425555 and emailed via sales@bathroomdealsuk.co.uk.